Privacy Notice

Who we are

Our website address is: https://whitedogfirstaid.co.uk/

Your Information

We will collect information from you when you contact us through the website if you book a place on one of our events or sign up to our newsletter. The information we collect may include your contact details such as postal and email address.

We will use your personal data to provide you with the information you require.  We will not share any of your personal information with third parties unless we specifically ask you to approve this.  The personal information we collect about you will be used by our staff and by a few selected organisations (such as MailChimp and MembershipWorks) that work with us or on our behalf to deliver our services, and possibly to legal and regulatory authorities if required to by law.

We will never sell or share your personal information with organisations so that they can contact you for any marketing activities.  Nor do we sell information about your web browsing activity.

You have the right to request a copy of any information we hold about you and to have that information amended if it is incorrect.

To request a copy of your personal information, please contact us.

 

Cookies

Cookies are small text files that websites use to store information about things like user preferences. We use cookies on this website to help people share our content via social media, and help us understand how the site is being used so that we can identify areas that are working well and areas that need improvement.

You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website.

For more information about cookies, visit the website All About Cookies.

Analytics

Some cookies may be used by us to analyse our users interaction with this website using a third party analytics service.

Who we share your data with

We will not give your information to third parties, with the exception of the analytics as detailed above

Email Newsletter

This website operates an email newsletter program, used to inform subscribers about products and services supplied by this website.  Users can subscribe through an online automated process should they wish to do so but do so at their own discretion.  Some subscriptions may be manually processed where there is legitimate interest (such as customers who have booked onto one of our courses).

Subscriptions are taken in compliance with UK Spam Laws detailed in the Privacy and Electronic Communications Regulations 2003.  All personal details relating to subscriptions are held securely and in accordance with the United Kingdom General Data Protection Regulation.  No personal details are passed on to third parties nor shared with companies/people outside of the company that operates this website.

Email marketing campaigns published by this website or its owners may contain tracking facilities within the actual email.  Subscriber activity is tracked and stored in a database for future analysis and evaluation.  Such tracked activity may include; the opening of emails, forwarding of emails, the clicking of links within the email content, times, dates and frequency of activity.

This information is used to refine future email campaigns and supply the user with more relevant content based around their activity.

In cases where we may need to transfer and process your personal information outside the EEA, we will comply fully with our legal obligations as a data controller and take all steps necessary to ensure that your personal information is treated securely and in accordance with legislation.

In compliance with UK Spam Laws and the Privacy and Electronic Communications Regulations 2003 subscribers are given the opportunity to unsubscribe at any time through an automated system.  This process is detailed at the footer of each email campaign.  If an automated system to unsubscribe is unavailable, clear instructions on how to unsubscribe will be detailed instead.

We keep our practices under regular review.  This Notice was last updated: 25th February 2024.